Emaal is a leading financial technology company dedicated to simplifying digital payments and empowering businesses worldwide.
Discover MoreConnected details:
- info@emaal.co
- Kenya: +254 724 960 315
- Ethiopia: +251 791 500 6236
- Office Hours: Mon – Fri, 9AM – 6PM (EAT & UK Time)
HELP & SUPPORT
Get answers to the most common questions about our international payment accounts and services. Can't find what you need? Our support team is always ready to help.
GETTING STARTED
Answers to key questions about creating and using your Emaal account to take your business to new places.
Emaal is a leading financial technology company that simplifies digital payments and empowers businesses worldwide. We provide a fast, easy international business account that saves you money. Our services include versatile multi-currency accounts for seamless global transactions, business debit cards for use in 160+ countries, and secure international payment processing.
Signing up is simple. Visit our website and click on the option to open a business account. You'll need to provide some basic information about your business. Once your application is submitted and verified, you can start setting up versatile account options in multiple currencies to enable seamless transactions with clients worldwide.
Emaal supports international payments to 70+ countries. You can manage 40+ currencies from one easy-to-use account and move money between them in seconds at the mid-market exchange rate. Our business debit cards can be used in 160+ countries without foreign currency transaction fees.
Our support team is here to help you with account setup, payment processing, exchange rates, and technical troubleshooting. You can start a conversation directly through our website chat. We also offer phone support for urgent inquiries. Our team typically replies within a few minutes.
FEES, SECURITY & FEATURES
Understanding our transparent pricing, security measures, and platform features.
Emaal operates with radical transparency. We charge a clear percentage-based fee on transactions with no hidden costs or exchange rate markups. For example, sending 1,000 GBP might incur a 0.6% fee (6.00 GBP) with no bank transfer fee. There are no monthly subscriptions for a basic business account—you pay a one-off fee to open your account. You only pay for what you use.
Security is our top priority. We protect millions in transactions monthly with several measures: Dedicated fraud and security teams monitor all activity, 2-factor authentication (2FA) secures every account login, and all client funds are held with established financial institutions and safeguarded in line with financial regulations. We use advanced security protocols to ensure every transaction is protected.
Our platform is designed to streamline your business finances. Key features include: Batch payments to up to 1,000 people at once; Business debit cards with spending limits and 0.5% cashback; Software integration with tools like Xero and QuickBooks; and multi-currency accounts that let you view and manage 40+ currencies in one place.
Yes. Emaal works with the software that works for you. You can easily connect your account to popular accounting and business management platforms like Xero, QuickBooks, and FreeAgent to save time on admin and keep your finances synchronized. This integration helps streamline your financial operations by automating data flow between systems.