Payments API
Operational
System status
Live availability across Emaal Business services
Monitor platform health, incident communication, and historical uptime for payments, cards, account access, and API endpoints.
Card processing
Operational
Dashboard access
Operational
Webhooks
Monitoring
Incident communication process
How we keep teams informed during disruptions
- Initial status posted within 15 minutes of confirmed impact
- Regular updates every 30 minutes until resolution
- Post-incident review with preventive actions and timeline